Delivery Policy

Shipping and Delivery

SRR Building Material Trading LLC delivers products across the United Arab Emirates through trusted third-party courier and logistics partners.

Delivery Areas

We currently provide delivery services throughout the UAE. Delivery to selected international destinations may be available depending on product type, shipping regulations, and destination requirements.

Delivery Time

  • UAE Deliveries: Orders are typically delivered within 1–5 business days after order confirmation.
  • International Deliveries (if applicable): Orders are typically delivered within 7–15 business days, depending on the destination country and customs clearance procedures.

Delivery times are estimates and may vary due to weather conditions, public holidays, customs processes, or other unforeseen circumstances.

Delivery Charges

Delivery charges, if applicable, will be clearly displayed during the checkout process before payment is completed.

Delivery fees may vary depending on the delivery location, order size, weight, and shipping method selected.

Customer Responsibility

Customers are responsible for providing accurate delivery information, including:

  • Full delivery address
  • Contact number
  • Recipient details

Any delays resulting from incorrect or incomplete information may affect delivery timelines.

Proof of Delivery

Customers are advised to retain delivery receipts and related documentation. Deliveries may require acknowledgment, signature, or confirmation by the customer or authorized recipient upon receipt of goods.

Multiple Shipments

In some cases, orders containing multiple products may be shipped separately depending on product availability, warehouse location, or delivery logistics.

The multiple products/orders/shipment may result in multiple postings to the cardholder’s monthly statement.

Delivery Issues

If you experience any delivery-related issues or have not received your order within the estimated delivery timeframe, please contact our customer support team for assistance.

SRR Building Material Trading LLC will make reasonable efforts to ensure timely delivery; however, we shall not be liable for delays caused by circumstances beyond our control.